Questions business owners ask.
Will callers know they're talking to an AI?
Yes. Phonos introduces itself as your salon's AI assistant at the start of every call. Most callers just want the booking done.
Do I need a new phone number?
No. You keep your number and forward calls to Phonos when you're busy, after hours, or all the time. You decide.
What if it doesn't know the answer?
If Phonos can't confirm an answer or an appointment, it takes a message or passes the request to your team. You get a summary of the call either way.
Can I keep my current booking software?
Yes, with Phonos Voice. We connect to the calendar you already use. If you'd rather switch, Phonos Complete gives you both in one place.
Which languages does it speak?
Phonos can answer in the languages your clients use. Tell us which ones on the demo call and we'll set them up for your salon.
What does it cost?
Starter is €79 a month, Voice €250 and Complete €600, plus VAT. There's a one-off setup fee of €50–150 depending on the plan and no charge per booking.
What happens if I use up my minutes?
Phonos keeps answering. Minutes over your plan cost €0.25 each and are added to the next month's bill. Starter includes 270 minutes, Voice 1,200 and Complete 3,700.
How does setup work?
We go through your services, how long each one takes, who does what and the questions clients usually ask. Then you forward your calls and we check the first weeks of calls with you.